There's nothing more crucial to success in business than being able to influence other people. Salespeople must influence customers; executives need to influence their workforces. But rather than insincerely "laying on the charm" to influence people, try using your innate talents instead.
It's widely believed that those who get ahead in office politics must be dupes, stooges, or yes-people. But the reality is quite different. Gallup has found that among the most successful organizations, many people who get ahead are solid performers and highly effective in their roles. What's their secret? They use their innate talents to rise through the ranks -- and to master the politics of their workplaces.
Conflict is an unavoidable part of business. But it doesn't have to be too daunting. Here's how to leverage your innate talents to handle inevitable confrontations and arguments.
Dietitians at St. Mary's/Duluth Clinic Health System were at a crossroads. Their team didn't have enough people and felt ignored. Their workspace was "dismal." A few were quietly threatening to resign. Here's how one manager attacked this problem and raised employee engagement from average to extraordinary -- in just a year.
There is no special gift that great managers have and others don't. Instead, the best managers draw on their Signature Themes to inspire their salespeople.
People strong in the Individualization theme are intrigued with the unique qualities of each person. They have a gift for figuring out how people who are different can work together productively.
In sports it's often called chemistry: that blend of talent that makes a team able to accomplish the impossible. It's a balance that all managers want, whether they're coaching a baseball team, or leading a business initiative. Here are some strengths-based strategies for putting together a team that's more than the sum of its parts.