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Marketplace

A new World Bank report focuses on the role digital technology plays in personal banking and how it can help close the financial inclusion gap.

Business Journal

Mix quantitative and qualitative feedback from different stakeholders to fully understand your B2B customer relationships.

by Steve Crabtree and Julia Burchell

A new Gallup-GSMA study examines the relationships between the use of mobile IT devices and how people worldwide view their lives.

Business Journal

Understand your B2B customers on every level to create the most organic growth, especially during mergers and acquisitions.

Americans' self-reported daily spending during Thanksgiving week is the highest in Gallup's 10-year trend, though similar to spending in 2016.

The trend toward online Christmas shopping continues to grow, while fewer U.S. adults plan to shop at discount stores than did so four years ago.

Gallup's November update of Americans' Christmas spending plans finds consumers still poised to splurge, just not quite to the extent seen in October.

by Coleen McMurray and Frank Newport

A substantial percentage of small businesses in the U.S. report having no active social media strategy or use of e-commerce for customer interactions.