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Measuring internal customer service is driving positive results in one of the world's biggest medical equipment companies. This profile of a major division of Stryker -- with 1,800 employees in 21 countries who speak almost two dozen different ...

Although some leaders in the scientific community have expressed stunned dismay at the willingness of both leading presidential contenders, Texas Governor George W. Bush and Vice-President Al Gore, to support the teaching of creationism in ...

Income, Health, and Well-Being Around the World: Evidence From the Gallup World Poll

Kansas Board of Education members are debating whether to reverse a two-year-old policy that places less emphasis on the teaching of evolution in school science classes. In 1999, by a 6-4 margin, the board voted to change the state's science ...

Despite the political gains of EU opponents from some countries, Eurobarometer findings reveal that in virtually all of the EU's member states, residents' level of trust in the EU is higher than in their own national governments.

Gallup's annual Work and Education poll asked Americans who are employed full or part time to estimate the number of hours that they and, separately, their co-workers waste or are unproductive during a typical work day. On average, workers ...

This emerging management discipline -- based on principles of behavioral economics -- can help business leaders and executives make sense of the economic behavior of real people and serve as a platform for effective management solutions.

Who better to predict where the Net is heading than one of its creators, Vinton Cerf? In this wide-ranging interview -- the first of two parts -- Dr. Cerf tells how the Internet was born and how it will continue to impact business in the future. ...

U.S. hospitals are facing the critical problem of rising nursing vacancy and turnover rates, but many leaders don't understand just how complex the challenge is. Curing the nursing shortage requires a heavy dose of innovative recruiting, ...

The Medical Center of Plano has always been viable -- but viable isn't acceptable in a town with 29 other world-class hospitals. To increase market share and profitability, this HCA hospital had to find a way to beat its competition. Here's how ...