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Business

Explore Gallup's research.

Innovation will be the key to weathering disruption. Infuse it in your organization with these four guiding principles.

Customer analytics can help uncover how customers' needs and values have shifted due to COVID-19 and other disruptions.

Learn why using CliftonStrengths to achieve critical business outcomes should start with executive leadership.

Learn to take a holistic approach to effective decision-making within your organization with these 12 steps.

by Frank Newport

Public opinion on loosening restrictions is complex and shows that Americans want more than simple "yes or no" decisions from their leaders.

A record-high 25% of employed U.S. adults, up from 8% one year ago, think they are likely to be laid off in the next year.

Learn why Germans' trust in corporate leadership has fallen -- and why it's not too late to fix it.

Fifty-nine percent of U.S. workers who are working from home during the COVID-19 crisis would prefer to keep doing so after restrictions are lifted.

Hiring freezes (40%) and hour or shift reductions (31%) are more common employer responses to COVID-19 than job cuts (13%).

An enlightened business strategy begins when leaders see caring for customers as central to their company's purpose.