The 2013 B2B Customer Engagement Meta-Analysis includes customer engagement data from 108,989 respondents in 19,093 business units. It demonstrates significantly positive linkage between customer engagement and business outcomes at the business-unit level.
Related Topics Include:Report
The Five Conditions Assessment
Discover a valuable tool for business owners, policymakers and investors to reliably assess companies' potential for growth.
Subscribe to the Gallup News brief and real time alerts.
Stay up to date with our latest insights.