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Before the plane crash in Ukraine last week, most Russians were following the events in Ukraine and Crimea. They were most likely to see their state media as a reliable source for news about it then; few trust Western media.

Americans have low confidence in three major forms of news media, with TV news receiving the lowest confidence rating, at 18%. Americans' confidence in news from the Internet is at 19%, while 22% express confidence in newspapers.

Television is the main place Americans say they turn to for news about current events (55%), leading the Internet, at 21%. Nine percent say newspapers or other print publications are their main news source, followed by radio, at 6%.

U.S. nonwhites are more confident than whites in most institutions, apart from the military, the police, and small business. Whites' and nonwhites' views differ most on the presidency, television news, and small business.

Americans' confidence in newspapers fell slightly to 23% this year, from 25% in 2012 and 28% in 2011. Confidence in television news is also at 23%, but that is up slightly from the all-time low of 21% found last year.

More Americans disapprove (53%) than approve (37%) of the government program that obtained telephone call logs and Internet communication records. Americans are split on whether leaker Edward Snowden did the right or wrong thing.

In spite of today's slow economy and high unemployment rate, 53% of U.S. small-business owners report having difficulty finding the qualified employees they need, according to the January Wells Fargo/Gallup Small Business Index poll.

Aligning your employees with your brand's identity is essential to your company's success. The problem is, too many employees don't know what your company stands for in the first place.

A record-low 21% of Americans express a great deal or quite a lot of confidence in television news. Confidence among liberals and moderates has fallen significantly and is now similar to that of conservatives.

Aside from the presidency, the U.S. societal institutions sparking the most divergent reactions from Republicans and Democrats are big business, organized labor, and the police. Both groups have lost confidence in public schools.