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Industries

Explore Gallup's research.

Learn about the critical role of field support employees in restaurants and how they can better align purpose, brand and culture.

Learn about the importance of building a strong culture at the corporate office that will permeate every restaurant you run.

How well do you work with your suppliers and vendors? Learn strategies from The Golden Thread to improve these vital business relationships.

What's your restaurant's competitive advantage? Discover how the "The Golden Thread" can help you find profit where it's notoriously hard to find.

Business Journal

Learn how banks can optimize their channel experiences to align them with millennials' expectations.

Business Journal

Make a few simple changes to retain and engage your most at-risk customer group.

73% of Americans say artificial intelligence will eliminate more jobs than it creates.

Engage your customers with human interaction -- brick-and-mortar retail's proven advantage.

Learn how to keep your customers happy in a quickly changing restaurant industry.

Americans' impressions of six major sectors of the U.S. economy grew significantly more positive this year. Others improved slightly, while none lost ground.

About one in four U.S. workers say it is likely that their job will be eliminated by new technology, automation, artificial intelligence or robots within the next 20 years.

The image of the U.S. real estate industry improved for the fifth straight year in 2016, with more than twice as many Americans having a positive view (44%) as a negative view (21%).

Of 25 business and industry sectors, the restaurant industry has the top image score this year, with 66% of Americans rating it positively and only 7% negatively. Computers are a close second, while the federal government is dead last.