Industries
Explore Gallup's research.
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Americans' opinions of the retail and pharmaceutical industries have suffered the most over the past year, with Democrats increasingly negative about retail and Republicans about the pharmaceutical industry.
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Americans' average positive rating of 25 business and industry sectors has fallen to its lowest point since 2008 during the Great Recession.
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Of 25 key U.S. business sectors, Americans' views of nine have worsened significantly, largely because of Republicans' decreased positivity.
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Disengaged suppliers damage businesses visibly and invisibly, while engaged ones help customers more than they may realize.
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Learn how CommunityAmerica Credit Union helped its members maintain and increase their rate of thriving in financial wellbeing amid the coronavirus.
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Exceptionally high origination volume is no reason to deliver less than an exceptional customer experience or hire mediocre talent.
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Healthcare professionals are struggling during the COVID-19 crisis. Here's how leaders can help.
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Members want their institution to increase peace of mind, build hope and reduce unnecessary stress.
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Disengaged GMs cost the entire restaurant, but when you empower them to create change, the benefits have an even wider reach.
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Financial wellbeing is personal. Banks that consider how social context shapes customers' experiences can increase engagement and profitability.
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Your GMs have a huge impact on your customer experience, but they are underused in gaining a competitive edge in a rapidly-changing industry.