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Explore Gallup's research.

Learn how to help your managers coach employees and ultimately create a better customer experience.

71% of millennials are either not engaged or actively disengaged at work

Engage your customers with human interaction -- brick-and-mortar retail's proven advantage.

Fewer than one in 10 Americans routinely shop for groceries online, whereas the vast majority shop weekly at grocery and other retail stores.

About one in four U.S. workers say it is likely that their job will be eliminated by new technology, automation, artificial intelligence or robots within the next 20 years.

Business Journal

Leaders need to act fast to stop revenue declines from millennial consumers.

Consumers' average daily spending over Black Friday weekend was on par with the higher levels Gallup has seen in recent years.

More than six in 10 Americans think it is likely the U.S. economy will become cashless in their lifetime. Still, more say they personally like to have cash on them at all times than say they are comfortable without it.